Cancellation & Refund Policy

Last updated: March 20, 2024

1. Subscription Cancellation

You may cancel your Clipverse AI subscription at any time, for any reason, with no questions asked. We believe in making cancellation as simple and transparent as subscribing.

How to Cancel

  • Log into your Clipverse AI account
  • Navigate to Account Settings → Billing
  • Click "Cancel Subscription"
  • Follow the prompts to confirm your cancellation

Alternatively, you can contact our support team at help@clipverse.ai and we'll process your cancellation immediately.

2. When Cancellation Takes Effect

When you cancel your subscription:

  • Your subscription will remain active until the end of your current billing period
  • You will continue to have full access to all features during this time
  • No future charges will be made to your payment method
  • You will receive a confirmation email of your cancellation

After your subscription expires, your account will automatically switch to our free plan with limited features.

3. Refund Policy

No Refunds: All payments for Clipverse AI subscriptions are final and non-refundable. This policy applies to all subscription plans including monthly and annual billing cycles.

Why No Refunds?

  • We offer a comprehensive free plan so you can try our core features before upgrading
  • All paid features are available immediately upon subscription
  • You can cancel at any time to prevent future charges
  • This policy helps us keep our prices low and sustainable

4. Exceptional Circumstances

While our general policy is no refunds, we may consider refunds in exceptional circumstances such as:

  • Technical issues that prevent you from accessing the service for extended periods
  • Billing errors or unauthorized charges
  • Service disruptions that significantly impact functionality

Any exceptions to our refund policy will be considered on a case-by-case basis at our sole discretion. Please contact help@clipverse.ai to discuss exceptional circumstances.

5. Account Data After Cancellation

After cancellation:

  • Your account and data will be preserved
  • You can reactivate your subscription at any time
  • Your custom playbooks and content will remain accessible on the free plan (subject to free plan limitations)
  • No data will be deleted due to cancellation

6. Contact Us

If you have questions about cancelling your subscription or this policy, please contact us:

We're committed to making your experience with Clipverse AI as smooth as possible, including the cancellation process.

7. Changes to This Policy

We may update this Cancellation & Refund Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.